Shipping policy

At DESIVOGUERS, we are committed to providing a seamless and reliable shopping experience. Please read our Shipping Policy carefully to understand how we process and deliver your orders.

Order Processing
All orders are processed within 2–4 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive a shipping confirmation email with tracking details once your order is dispatched.
Orders are handled with care to ensure products reach you in perfect condition.

All orders are shipped from Sri Lanka

Domestic Shipping (Sri Lanka)
Standard Delivery: 6–7 business days
Maximum Delivery Time: 7–10 business days
Shipping Fee: Free for all orders
Tracking information is provided for all shipments.

International Shipping
Estimated Delivery: 7–14 business days (depending on destination and courier)
Maximum Delivery Time: 21 business days
Shipping Fee: Free worldwide
Customs Duties & Taxes: International orders may be subject to import fees, taxes, or customs duties. These charges are the responsibility of the customer.
Tracking is provided whenever available.

Shipping Issues
DESIVOGUERS is not responsible for delays caused by courier services, customs clearance, or incorrect delivery information provided by the customer.
In the event of a lost or delayed shipment, please contact us immediately at:
📧 support@desivoguers.com
📞 +94 70 566 3081 / WhatsApp +94 75 158 8069

Customer Support
Support Hours: 24/7
Response Time: Within 24 hours

Notes
Delivery times are estimates and may vary due to courier delays, customs procedures, or unforeseen circumstances.
We strive to provide accurate tracking information and prompt assistance for all shipments.