Last updated: September 18, 2025

 

Welcome to Desivoguers!

By visiting our website https://www.desivoguers.com, placing an order, or using our services, you agree to these Terms & Conditions.

Please read them carefully.

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1. General Information

Desivoguers operates an online fashion and lifestyle store.

These terms govern your use of our website, services, and products.

We may update them at any time by posting a revised version on this page.

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2. Eligibility

 

You must be at least 18 years old (or the legal age in your location) to place an order.

You agree that the information you provide is true and complete.

 

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3. Products & Availability

We maintain full stock of our products.

In rare cases, if our Quality Control team finds damage or a defect at the last moment, the item may be marked out of stock and refunded or replaced.

Colors displayed online may vary slightly due to screen settings.

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4. Pricing & Payment

All prices are listed in LKR and include taxes unless otherwise stated.

We may adjust prices when necessary.

Payments are securely processed via trusted gateways; we don’t store full card details.

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5. Orders & Acceptance

Placing an order is an offer to purchase.

We’ll confirm acceptance via email or SMS.

We reserve the right to cancel an order if payment fails, fraud is suspected, or a product is found defective during QC.

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6. Shipping & Delivery

We carefully prepare and dispatch all orders and provide tracking details once they leave our facility.

After dispatch, delivery is handled by the courier service. Any delays, customs clearance issues, or events beyond our control are the responsibility of the courier.

Risk of loss or damage passes to you once we hand over the parcel to the courier and share the tracking details.

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7. Returns & Exchanges

Refer to our Return & Refund Policy for conditions.

Returned items must be unused, with tags and original packaging.

Some goods (e.g., hygiene-sensitive or final-sale) may be non-returnable.

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8. SMS & Email Communications

By providing your phone number or email, you agree to receive messages about your orders, shipping, promotions, or updates.

Standard carrier rates may apply. You can unsubscribe at any time by replying STOP or using the link in the message.

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9. Intellectual Property

The Desivoguers name, logo, custom graphics, and website design are our property and may not be used without permission.

Product photographs, lifestyle images, or other content that belong to suppliers or brands remain their property and are used under license or agreement.

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10. Limitation of Liability

To the fullest extent permitted by law, Desivoguers is not liable for indirect or consequential damages arising from the use of our site, products, or services.

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11. Contact Us

For any questions about these Terms & Conditions, reach us at:

 

Desivoguers – Customer Support

📧 support@desivoguers.com

🌐 www.desivoguers.com