Shipping policy

Last Updated: 24 December 2025

At DESIVOGUERS, we are committed to providing a seamless and reliable shopping experience. Please read our Shipping Policy carefully to understand how we process and deliver your orders.

1️⃣ Order Processing

  • All orders are processed within 2–4 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order is shipped, you will receive a confirmation email with tracking details.

All orders are shipped from Sri Lanka

2️⃣ Domestic Shipping (Sri Lanka)

  • Standard Delivery: 6–7 business days
  • Maximum Delivery Time: 7–10 business days
  • Shipping Fee: Free for all orders
  • Tracking information is provided for all shipments

3️⃣ International Shipping

  • Estimated Delivery: 7–14 business days (depending on destination and courier)
  • Maximum Delivery Time: 21 business days
  • Shipping Fee: Free worldwide
  • Customs Duties & Taxes: International orders may be subject to import fees, taxes, or customs duties. These charges are the responsibility of the customer.
  • Tracking is provided whenever available

4️⃣ Shipping Issues

  • DESIVOGUERS is not responsible for delays caused by courier services, customs clearance, or incorrect delivery information provided by the customer.
  • In the event of a lost or delayed shipment, please contact us immediately at:
    📧 support@desivoguers.com
    📞 +94 70 566 3081 / WhatsApp +94 75 158 8069

5️⃣ Customer Support

  • Support Hours: 24/7
  • Response Time: Within 24 hours

6️⃣ Notes

  • Delivery times are estimates and may vary due to courier delays, customs procedures, or unforeseen circumstances.


We strive to provide accurate tracking information and prompt assistance for all shipments.